Let's make your workday easier: how can we help?
Wondering how our team can help with your Atlassian, monday.com, or Slack workflow needs?
Whether you're exploring new apps or looking at levelling up your existing processes to make your workdays smoother and more productive, we're here to help!
From simple questions to custom training, we've got you covered!
We're here to fast-track your success across the Atlassian, monday.com, and Slack ecosystems. Instead of spending hours figuring things out on your own, let our friendly team of app experts guide you. We can help you with:
- Using features that solve your unique business problem.
- Creating workflows that cut out hours of manual work.
- Avoiding common pitfalls that slow teams down.
- Unlocking capabilities you didn't know existed in our apps.
Once you contact Upscale, we'll guide you through solving your problem in a way that works for your unique needs.
Frequently asked questions
We just started using an Upscale app. What can you do to help me and my team?
Great to hear you're using one of our apps! Our friendly team of app experts can provide tailored guidance and training to help your team get started with any of our apps across the Atlassian, monday.com, and Slack ecosystems.
A training call is the best way to ensure you get the most value out of your new app from day one, and it's included as part of your subscription! To get started, fill out the form on this page, and our team will be in touch to schedule your session.
What's the best way to help my team to get more familiar with a new app?
As part of your subscription, you can book a free team training session. It's the perfect way to improve your team's knowledge of your new app.
The training session will be designed around your needs, and we'll help everyone on your team become equipped to use our apps effectively, ensuring your organisation gets the most value from your new Upscale app.
My use case is very specific. Can you help me see if your apps would work for me?
Every organisation has unique challenges, and we know that sometimes, our documentation doesn't cover every use case. If you need help making our apps work in your organisation, we'd be happy to schedule a call with our app experts so you can share your challenges. We'll help you find a solution that works for your needs with completely tailored guidance.
How can I share my feedback on an app with Upscale?
We would love to hear your feedback! Please use the form on our Contact Us page to share your feedback with us.
Who knows? Your idea, new feature, or feedback may be the next thing we add to our product roadmap!
How can I stay updated on the latest Upscale app developments?
The best way to stay up to date with how our apps are evolving is by signing up for our newsletters. You can register for our monday.com appdates newsletter here.
Several of our apps have an idea roadmap, which you can find in their respective documentation portals.
Do you have case studies or examples of similar businesses using your apps?
Due to customer confidentiality reasons, we can't share all of our case studies on our website. However, we'd be happy to discuss our success stories with you in more detail on a call.
What is the difference between Upscale and Adaptavist?
At Upscale, we craft apps that elevate the experience and value of your everyday work platforms, including Atlassian Jira, monday.com, and Slack.
Adaptavist supports customers with everything they need to become a digital-first, future-ready business. This includes high-performing apps, integrations, licensing solutions, training, consultancy, and trusted managed services.
The Adaptavist Group is a global family of brands that deliver innovative software, tailored solutions, and quality services across some of the world's most trusted technology ecosystems, including Atlassian, AWS, Slack, monday.com, Aha!, GitLab, and more.
Since Upscale is part of The Adaptavist Group, can you help me with questions about your other services?
Whether you need help with custom solutions, consulting, or anything else, we can connect you with the right people at The Adaptavist Group to help you achieve your goals.
Ready to get in touch?
Have questions about our apps for Jira, monday.com, or Slack? We're here to help! Just click the link below to visit our Contact Us page and fill out the form with your questions. If you'd like to learn more about our apps, you can schedule a demo to get a personalised tour with one of our friendly app experts!